Case Study: d&h achieves improved customer experience and lead generation with NB Communication

d&h launches a new website and property platform with NB Communication

d&h, an established legal firm and estate agency, faced challenges with its outdated website, which failed to effectively communicate its full range of services and lacked functionality. Their previous property management software was also costly and inefficient. They engaged vendor NB Communication for a complete website redesign and development project to create a more modern platform that would improve user experience and lead generation.

NB Communication delivered a new, contemporary website with a suite of integrated property management tools. This included a tracker to monitor property enquiries, an analysis tool to gauge interest, and automated property alert emails. The solution provided d&h with a streamlined, all-in-one system that eliminated external license fees. The result was a vastly improved online presence that serves as an effective lead generation tool for new business.

D&h (formerly Drever & Heddle)