Case Study: El Pollo Loco improves digital menu board management with Navori Labs

QL powers Digital Menu Boards for El Pollo Loco chain

Navori Labs provided a digital signage solution for the El Pollo Loco restaurant chain. The customer was seeking a more reliable and dynamic system to update pricing and promotional content across its locations after experiencing mixed results with a previous homegrown infrastructure. Their primary objective was to improve their capabilities for dayparting and streamline management.

The solution implemented was Navori's QL software, powered by Navori STiX media players. This allowed El Pollo Loco to efficiently and remotely update menu boards from a central location, eliminating the need for local management. The integration with their point-of-sale system enabled automatic price updates. As a result, El Pollo Loco enhanced its customer experience with more compelling visuals and gained the ability to easily schedule content for different times of day, with the software deployed across 150 locations.

El Pollo Loco

Clarke Matthews

VP Information Technology