Case Study: Lotto Bayern improves customer experience across 4,000 affiliates with Navori Labs digital signage

Lotto Bayern improves customer experience across 4,000 screens with Navori Labs

Lotto Bayern, the state lottery enterprise in Bavaria, faced the challenge of modernizing and improving customer experience across its vast network of approximately 3,500 retail affiliates. They required a highly reliable, broadcast-quality digital signage network capable of playing rich content 24/7 on 4,000 screens, while meeting strict security needs with an on-premises system. They turned to Navori Labs and its digital signage software to power this critical deployment.

The solution implemented by Navori Labs involved their on-premise server software, expert monitoring modules, and load balancing to create a robust and secure network. Navori's software maximized the performance of the Samsung System-on-Chip screens, enabling seamless playback of sophisticated multi-layer content. The results were a modernized screen design praised by customers and an extremely reliable system deployed across all sites in under six months, with Lotto Bayern gaining the ability to remotely manage screen firmware via the Navori platform.

Lotto Bayern