Case Study: Nicholas Smith Trains builds an engaged social media community with Navitas Marketing

Nicholas Smith Trains boosts Facebook engagement above 10% with Navitas Marketing

Nicholas Smith Trains, the oldest train store in America, faced the challenge of building a social media presence to connect with a new generation of customers. Their small team was focused on daily operations and lacked the time to manage this. They partnered with Navitas Marketing for social media management services to solve this problem.

Navitas Marketing launched and managed the store's social media profiles across multiple platforms, creating engaging content and fostering an online community. This proactive approach resulted in an exceptionally engaged following, with Facebook engagement rates consistently over 10% and Instagram over 8%. The efforts extended the store's reach beyond its local community, attracting customers nationwide and internationally.

Nicholas Smith Trains