Case Study: Waxman Industries achieves higher uptime and stronger cybersecurity with Navisite Managed Office 365 and Proofpoint Essentials

Using Managed Hosting to Improve Life for Customers and its IT Team

Waxman, a nearly 80-year-old developer and distributor of specialty plumbing, surface protection and leak-detection products, faced rising customer expectations as consolidation and e-commerce reshaped retail. Growing cybersecurity and business-continuity needs—and the burden of managing an on-premises Office 365 environment—prompted leadership to seek a managed solution that would keep staff and partners reliably connected while freeing a small IT team to focus on strategic work.

Waxman migrated to Navisite Managed Office 365 with Proofpoint Essentials and upgraded its fiber connectivity, completing the transition in under six weeks. The managed service delivered higher uptime, layered email threat protection and emergency email continuity, recovered roughly 20+ IT hours per week, and provided scalable BCDR and security features (DLP, URL and attachment defense) to support expanding e-commerce and future migrations.

Waxman Industries

Gary Nagy

Director of ERP Systems