Case Study: Sonny’s The CarWash Factory achieves S/4HANA transformation, faster month-end closes and lower shipping costs with Navisite

The world’s largest manufacturer of conveyorized car wash equipment leans on Navisite to support business transformation

Sonny’s The CarWash Factory, the world’s largest maker of conveyorized car wash equipment, experienced rapid growth through acquisitions that left it operating 13 new data sources and nine different ERP systems. Facing a fragmented, poorly supported SAP ECC environment and a tight timeline to modernize operations for a new Mentor, Ohio factory, Sonny’s needed a trusted partner to consolidate systems, improve visibility and automate processes as it moved toward SAP S/4HANA.

Navisite became that partner, providing 24/7 SAP managed services, custom enhancements, migrations to S/4HANA on SAP HANA Enterprise Cloud and ECC on Azure, and a ServiceNow integration. The work delivered measurable benefits: shipping accuracy rose to 99.5% (a 20% improvement), month‑end close shrank from 28 days to 3 (an 89% reduction), shipping costs and manual order work declined, internal SAP analyst headcount was reduced while productivity is expected to improve ~40%, and a cloud migration avoided an outage that would have impacted 600 customers.

Sonny’s The CarWash Factory

Dave Richardson

VP of Information Technology