Case Study: Synclaire Brands improves invoicing and image catalog automation with Navisite

Synclaire Brands cuts invoice delivery from 3 days to hours with Navisite

Synclaire Brands, a premier children's footwear company, faced operational inefficiencies due to rapid growth. Their manual processes for customer invoicing and image catalog management were unsustainable, requiring excessive time and risking human error. They engaged their long-term managed service provider, Navisite, to leverage data integration and automation expertise, specifically using Microsoft SQL Server Integration Services (SSIS) and other Microsoft automation tools.

Navisite implemented two automated solutions. For invoicing, they built an SSIS workflow that scans for shipping confirmations every 30 minutes, automatically generating and sending invoices, cutting delivery time from days to hours. For image management, they automated the cataloging of new shoe styles and created a nightly process to resize, rename, and deliver images directly to retailers' FTP sites. These scalable automations from Navisite eliminated manual effort, reduced errors, freed up resources, and allowed Synclaire Brands to maintain high service levels while controlling costs as the business expanded.

Synclaire Brands