Case Study: Checkers Drive-In Restaurants achieves improved visibility, efficiency and six-figure SAP savings with Navisite Application Managed Services for SAP S/4HANA

Restaurant Chain Improves Visibility and Efficiency with Application Managed Services for SAP S/4HANA

Checkers Drive‑In Restaurants, a nearly 40‑year‑old quick‑service chain operating about 900 locations across 28 states and D.C., faced the challenge of migrating to SAP S/4HANA while operating with a small, high‑turnover IT team. The company needed ongoing application support to stabilize new processes, integrate apps, and fully realize its SAP investment but lacked the internal resources to manage the enterprise application landscape.

Checkers engaged Dickinson + Associates (a Navisite company) for application managed services, which provided post‑go‑live stabilization, optimization, and ongoing senior resources on demand. The partnership delivered an optimized SAP environment, six‑figure savings, a single enterprise view that improved visibility and decision‑making, reduced manual processes, secured financials, and effectively consolidated multiple internal support roles into one trusted external resource.

Checkers Drive-In Restaurants

Michael Burch

IT Application Manager