Case Study: REC Solar achieves five 9s uptime and 13% faster on-time fulfillment with Navisite managed application services

Improving Reliability with Managed Applications

REC Solar, a national leader in solar electric system design and installation, was rapidly expanding its residential footprint and facing unreliable failover processes, limited traffic rerouting and a highly volatile, seasonally driven market. With no dedicated Oracle application administrators in-house, the IT team needed a trusted partner that could act as an extension of their team and provide agile, scalable support.

REC Solar engaged Navisite to manage its Oracle E‑Business Suite and moved to a pay‑as‑you‑go model for easy scaling. Navisite’s managed application services improved system uptime (from roughly “two 9s” toward “five 9s”), accelerated failover capabilities, and boosted operational performance — on‑time fulfillment rose 13% in the first week and has since improved further, validating the ongoing partnership.

REC Solar

Mitch Prowse

Director of Information Technology