Case Study: Red Roof Inn achieves one-year IT independence and CapEx-to-OpEx savings with Navisite

Harnessing the Power of Scalable Infrastructure

Red Roof Inn, a nationwide lodging franchise with 345 properties and roughly 3,600 employees, faced a mandate to spin off its IT infrastructure and stand up independent IT operations within one year. The new CIO had just nine months to design and implement a scalable, cost‑effective virtual environment that would support the company website and reservations, the enterprise property management system (Ready Stay), contact center functions, and backend accounting—while reducing capital expenditures and allowing for flexible scaling.

Red Roof partnered with Navisite to host its website, Ready Stay PMS and Oracle E‑Business Suite and to provide managed hosting, virtualization, 24/7 helpdesk and network support. With Navisite’s services they completed the transition on schedule, shifted from CapEx to an OpEx model, achieved seamless updates and zero downtime, and strengthened a 12‑person IT team—delivering scalable, reliable infrastructure that supports ongoing growth.

Red Roof Inn

Jeff Linden

Chief Information Officer