Case Study: Synclaire Brands achieves faster invoicing and scalable image automation with Navisite

Children’s Fashion Footwear Company Taps Navisite for Automation Projects to Improve Service Delivery

Synclaire Brands, a leading U.S. children’s footwear designer and supplier, turned to long‑time partner Navisite as rapid growth made key manual processes unsustainable. Increasing shipment volume and thousands of SKUs across hundreds of retail partners created two pain points: slow, labor‑intensive invoicing and a complex image catalog process that required custom sizing and naming for each retailer.

Navisite used Microsoft SQL Server integration and automation tools to build targeted workflows: a 30‑minute invoicing automation that scans shipping confirmations and generates customized invoices, and an image‑lifecycle system that catalogs photographer files, matches styles to orders nightly, resizes/renames images to retailer specs, and uploads them to retailer FTPs. The result: invoice delivery shrank from up to three days to hours, manual errors and headcount pressure were reduced, and Synclaire can scale image delivery and maintain high service levels as the business grows.

Synclaire Brands

Evan Cagner

Chief Executive Officer