Case Study: AAA Western and Central New York enables remote work during the pandemic with Navisite virtual desktops

AAA Western and Central New York deploys virtual desktops for 200 remote employees in a week with Navisite

AAA Western and Central New York faced an urgent challenge when a state work-from-home mandate required them to quickly enable remote work for hundreds of employees across 11 locations. The organization needed secure access to corporate resources. They turned to their long-time partner, Navisite, to implement a virtual desktop solution.

Navisite deployed a managed Virtual Desktop Infrastructure (VDI) service, building out desktop images and supporting end users to get the solution running within a week. This allowed AAA WCNY to support over 200 previously on-premises employees with virtual desktops, ensuring uninterrupted member service. The solution provided scalable, secure remote capabilities and a proven model for future flexibility, with Navisite's team playing a crucial role in meeting the aggressive timeline.

AAA Western and Central New York (wcny)

Peter Balisteri

VP of Information Technology