Case Study: a medium-sized multi-specialty group boosts RAF scores and physician engagement with Navina

Navina’s AI-Powered Physician-First Platform Transforming Clinical and Financial Outcomes in a Multi-Specialty Group

A medium-sized multi-specialty group with 60 providers faced the challenge of alleviating physician burden as it transitioned to value-based care. The group sought to eliminate the need for consultants to consult multiple data sources and to enhance physician engagement with their new value-based workflows. They implemented the Navina AI-powered physician-first platform to address these issues.

Navina’s solution gathered and organized data from multiple sources into an intuitive Patient Portrait, providing real-time insights at the point of care. The platform’s AI made suggestions for chronic condition documentation, leading to a 55% increase in captured HCCs and a 29% boost in RAF scores from 2021 to 2022. Navina also achieved 80% physician engagement, with the vast majority of patient visits starting with and acting on its diagnosis suggestions, greatly enhancing workflow efficiency.