NAVEX
134 Case Studies
Case Study: Zespri strengthens global compliance with NAVEX EthicsPoint
A NAVEX Case Study
Zespri tailors hotline for 160+ languages with NAVEX
Zespri International, a global kiwifruit exporter based in New Zealand, faced severe legal and financial repercussions after its Chinese subsidiary was prosecuted for customs duty evasion by a former importer. This challenge highlighted the risks of its decentralized global operations in varying corruption climates. To strengthen its compliance program, Zespri turned to NAVEX for a solution, implementing their EthicsPoint incident management system.
The NAVEX EthicsPoint solution provided a customizable, global hotline with localization and translation services for over 160 languages, allowing Zespri to meet international privacy and reporting requirements. This empowered the company to revamp its ethical culture, leading to tough but rewarding business decisions like replacing non-compliant partners with better-aligned ones. NAVEX's system served as a critical safety valve, helping Zespri mature its compliance program and secure its global operations ethically.
View this case study…