Case Study: Texas A&M University System centralizes incident reporting with NAVEX

Texas A&M University System centralizes incident reporting for 110,000 students with NAVEX

The Texas A&M University System, one of the largest systems of higher education in the U.S., faced a challenge with its scattered and decentralized hotlines for reporting various risks. This lack of a centralized system for intake and tracking prevented them from getting a holistic view of threats across their many institutions and agencies. They selected NAVEX and its EthicsPoint solution to address this need.

NAVEX implemented a centralized hotline and case management system that provided each institution with a unique reporting page while aggregating all data into one database. This allowed for streamlined notifications, consistent oversight, and the ability to track and study trends across the entire system. The solution provided by NAVEX gave the A&M System a holistic view of its risks, more accurate case histories, and greater confidence that issues would be documented and handled correctly.

Texas A&M University System