Case Study: DAI achieves a stronger global speak‑up culture and streamlined incident management with NAVEX One (EthicsPoint)

Taking DAI’s Strong Ethics Program Even Further

DAI, a multinational development firm operating in about 60 countries with roughly 600 corporate and ~6,000 total staff, faced the challenge of meeting U.S. federal contractor requirements for anonymous reporting while scaling an incident program that had evolved from regulatory compliance into a trusted channel for HR and workplace concerns. Leadership wanted to build a stronger, more future-ready system to support a speak-up culture and more effectively surface insights from reports.

DAI expanded its use of NAVEX One’s EthicsPoint incident management—relaunching the Speak‑Up Line with advanced routing, translation/telephony and centralized case management—to route reports to the right experts and lower the barrier to reporting. The result: faster, more efficient case tracking and trends analysis, reduced reliance on spreadsheets, improved data quality and consistency across locations, and stronger trust and reporting to leadership.

DAI

Mike Walsh

Chief Ethics and Compliance Office