Case Study: Surf Internet Scales Speak-Up Investigations with NAVEX One Whistleblowing & Incident Management

Surf Internet scales anonymous whistleblowing in 3–4 weeks with NAVEX

Surf Internet, a growing telecommunications provider, faced the challenge of scaling its manual, folder-based process for managing employee concerns as its workforce expanded across multiple states. Their HR team needed a consistent and confidential system to handle investigations without losing employee trust. To address this, they turned to vendor NAVEX and implemented their NAVEX One Whistleblowing & Incident Management solution.

The solution provided a centralized system for all reports and investigations, enabling streamlined workflows and consistent follow-through. NAVEX delivered a fast implementation and supported anonymous reporting with two-way communication. As a result, Surf Internet now has a scalable foundation for its speak-up program, consolidating all case details into one accessible repository and fostering a culture where employees feel comfortable raising concerns.

Surf Internet