NAVEX
134 Case Studies
A NAVEX Case Study
Sumner Mental Health Center, a provider of mental health services, faced challenges in maintaining HIPAA compliance with its outdated, binder-based system for managing policies. This loose-leaf approach made it difficult for employees to access current documents and for management to track reviews and approvals. To solve this, they implemented NAVEX's PolicyTech policy management software.
NAVEX's solution centralized all policies in a secure, online database accessible to all employees, ensuring only the most current versions were available. The software provided readership tracking and a quiz feature to test and ensure employee knowledge of HIPAA compliance annually. As a result, SMHC gained confidence in its legal coverage, saved significant administrative time, and could focus more on patient care.