Case Study: Sumner Mental Health Center achieves streamlined HIPAA compliance with NAVEX PolicyTech

Sumner Mental Health Center Optimizes HIPAA Compliance

Sumner Mental Health Center, a 60+-employee behavioral healthcare provider, struggled with a loose-leaf, binder-based policy system that made it hard to find current HIPAA policies, track approvals, and ensure consistent staff access—creating compliance and administrative headaches.

By adopting NAVEX’s PolicyTech, SMHC centralized policies in a secure online database with version control, readership tracking and yearly compliance quizzes. The change saved administrative time, ensured employees see the latest policies, strengthened HIPAA accountability and gave leadership greater confidence in legal and quality compliance.

Sumner Mental Health Center

David Robinson

Director of IT