Case Study: Soneva enhances safe, confidential speak-up reporting with NAVEX EthicsPoint

Soneva adds confidential reporting for 1,000+ employees with NAVEX

Soneva, a luxury resort group, faced a challenge ensuring all employees, particularly female staff, felt comfortable reporting sensitive issues through their existing direct lines of communication. To enhance these channels and provide a safe, confidential way for hosts to report concerns, they turned to the NAVEX EthicsPoint incident management solution.

NAVEX implemented its EthicsPoint system to provide a secure and anonymous reporting channel. This solution was customized for Soneva's needs, including translating the intake form into Thai and promoting it visibly throughout the organization. As a result, hosts are now fully aware of this safe avenue to report incidents directly to senior leadership, significantly strengthening the company's speak-up culture.

Soneva