Case Study: Rubio’s gains efficiency, transparency and employee confidence with NAVEX Global’s EthicsPoint

Rubio’s Takes a Fresh Approach to Ethics & Compliance

Rubio’s Restaurants, a fast‑casual chain with about 200 locations and 3,250+ employees, needed better insight into employee concerns and potential risks—from workplace issues to financial misconduct. Director of Internal Audit Dennis Kreta sought a way to improve how staff communicate problems to management so the company could detect and address issues earlier.

Rubio’s expanded use of NAVEX Global’s EthicsPoint from a whistleblower hotline into a company‑wide feedback and case‑management tool. By centralizing reports and workflows, People’s Services and internal audit now document, track and resolve issues more efficiently, increasing transparency and employee confidence while creating data the company can analyze to spot trends and guide future action.

Rubio's

Dennis Kreta

Director of Internal Audit