Case Study: Primetals Technologies achieves centralized global compliance and risk visibility with NAVEX Global's EthicsPoint

Primetals Sets Global Cultural Standards

Primetals Technologies, a London‑headquartered metals and mining engineering firm with about 7,000 employees and operations in nearly 20 countries, faced varied regional risks—especially in emerging markets where local practices could expose the company to bribery, corruption and supply‑chain issues. Wanting to uphold consistent global standards of transparency and compliance, Primetals needed reporting options beyond an open‑door policy, including anonymous intake and centralized case management.

Primetals implemented NAVEX Global’s EthicsPoint hotline and case management (available in 22 languages and compliant with EU data‑privacy rules), plus an online report form, routing all reports to a centralized compliance team and 15 investigators. The result is a single, transparent database that reveals regional trends, enables targeted training and controls, streamlines investigations, and gives leadership clear, country‑by‑country visibility into compliance risks.

Primetals Technologies

Ruth Sturm

Global Compliance Officer