Case Study: Major Telecom Company achieves security compliance and integrated GRC in 18 months with NAVEX IRM (NAVEX)

Major Telecom Company Accomplishes Security Compliance in 18 Months

An Alaska-based major telecom was given a board mandate to design and deploy a comprehensive governance, risk and compliance (GRC) program in just 18 months. The company faced steep challenges — staffing shortages, a patchwork of spreadsheets and tribal knowledge, remote operations, and a changing regulatory environment — that left it without a consolidated view of risk.

The company hired an experienced CISO, formed an integrated GRC team and implemented NAVEX IRM to centralize policies, audits, third‑party risk and business continuity. Using NAVEX IRM’s lifecycle approach, they deployed multiple programs (security compliance, audit, business continuity, third‑party risk, policy management and SOC 2) on time and on budget, cutting audit findings management costs by 80%, saving departments an average 200 hours on BIAs, and delivering hundreds of hours and thousands of dollars in overall savings.