Case Study: Island Hospital achieves streamlined safety procedures and boosted compliance with NAVEX's PolicyTech

Island Hospital Streamlines Safety Procedures and Boosts Compliance with PolicyTech

Island Hospital, a 43‑bed healthcare system with 750+ staff and multiple clinics, struggled to manage roughly 4,000 policies and meet accreditation requirements. Critical information was scattered in spreadsheets and email threads—often generating 40–60 messages per incident—leading to version confusion, buried action items and inconsistent responses across locations.

By adopting PolicyTech, the hospital centralized and standardized its policy library and created a digital Safety Walk workflow that captures violations, prompts follow‑up and documents remediation and sign‑offs. The change delivered 100% policy consistency across sites, reduced safety violations, improved audit and accreditation compliance (including support for ISO certification), and saved staff several hours per audit through clearer workflows and automated records.

Island Hospital

Sandra Sheikh

Quality Improvement Coordinator & Safety Officer