Case Study: Hy Cite Enterprises achieves greater transparency and efficiency in third-party due diligence with NAVEX RiskRate®

Hy Cite Enterprises Enhances Ethical Culture by Automating Third-Party Due Diligence

Hy Cite Enterprises, a Madison-based consumer products distributor that has expanded from U.S. operations into multiple countries, reached a tipping point as its growing network of subsidiaries, distributors and suppliers made third‑party due diligence increasingly complex. Internally developed tracking tools couldn't scale or provide a single, consistent process for screening and monitoring partners, so leadership prioritized finding a sustainable enterprise solution.

Hy Cite implemented NAVEX RiskRate to automate screening and continuous monitoring, using multilingual questionnaires and single‑system risk ratings to streamline onboarding and escalation decisions. The change delivered greater transparency and resource savings across the company, made sharing due‑diligence results easier, reinforced the firm’s commitment to ethical partners, and set the stage to combine RiskRate with its EthicsPoint hotline for ongoing oversight.

Hy Cite Enterprises

Jessica J. Marquez

General Counsel and Chief Compliance Officer