Case Study: Leading High-Growth Software Company achieves 50% faster audit response and streamlined risk management with NAVEX IRM by NAVEX

High-Growth Software Company Scales to Meet Demand for Risk Monitoring

A Portland-based enterprise communication software company outgrew its manual risk processes as it expanded into regulated industries and new geographies. With a one-person information security team relying on spreadsheets, emails and scattered files, locating audit evidence, proving vendor due diligence and demonstrating multiregulation compliance became slow, inconsistent and unsustainable.

The company deployed NAVEX IRM to centralize risk data, automate vendor assessments and scoring, and generate configurable reports. As a result, audit responses moved from weeks to days, effort was cut by roughly 50%, third- and fourth‑party due diligence improved, ISO 27001 and SOC II obligations were easier to demonstrate, and the team scaled risk management without adding headcount.