Case Study: Fulton Financial Corporation boosts employee confidence and mitigates fraud risk with NAVEX's EthicsPoint

Fulton Financial Keeps Risk in Check

Fulton Financial Corporation, a $16.9 billion regional bank with about 3,500 employees, needed a more effective, confidence-inspiring way for staff to report suspected fraud and misconduct. Its internal reporting system had limited functionality, was hard to staff, and didn’t meet the company’s goal of proactively identifying risk across subsidiaries while meeting regulatory expectations.

Fulton implemented NAVEX Global’s EthicsPoint anonymous reporting and incident-management system, customizing intake pages and workflows so Legal, HR and Internal Audit are automatically notified and data is categorized for trend analysis. The solution improved visibility into emerging issues, sped investigations, strengthened cross‑departmental accountability, and boosted employee confidence while helping mitigate fraud risk and reduce potential costs.

Fulton Financial Corporation

Jerry Furman

Senior Vice President and Chief Auditor