Case Study: Endesa achieves increased efficiency and stronger compliance controls with NAVEX Global's EthicsPoint

Endesa - Customer Case Study

Endesa, Spain’s largest electric utility and a major multinational in Latin America, needed more than a basic hotline to meet international governance and US-listing requirements for anonymous reporting and internal financial controls. The company sought a solution that could handle sensitive ethics and compliance issues across multiple countries while complying with EU data-privacy standards.

Endesa implemented NAVEX Global’s EthicsPoint case management software and 24/7 multilingual hotline, configured to its global operations and privacy needs. The system automated report intake, improved visibility and control over misconduct and fraud risks, and boosted internal efficiency and employee confidence in the company’s ability to resolve issues.

Endesa

Sergio Gomez-Landero Perez

Fraud Prevention Manager