Case Study: Eastern Idaho Regional Medical Center achieves cost savings and improved compliance with NAVEX PolicyTech

Eastern Idaho Regional Medical Center - Customer Case Study

Eastern Idaho Regional Medical Center (EIRMC) is a 331‑bed, JCAHO‑accredited full‑service hospital that had been struggling with a manual policy management system. Maintaining about 200 paper binders, costly monthly policy‑committee meetings (roughly $14,000/year), difficulty locating archived policies for legal and survey purposes, and growing Joint Commission expectations made the process time‑consuming, error‑prone and expensive.

EIRMC implemented NAVEX Global’s PolicyTech to automate and digitize policy workflows, with features for automated review reminders, archival, distribution and embedded competency quizzes. The change reduced printing and meeting time, improved accessibility and regulatory readiness, made surveys easier to manage, and—according to the hospital’s quality director—paid for itself after the first audit while boosting overall productivity and compliance.

Eastern Idaho Regional Medical Center

Chris Bliersbach