Case Study: City of Black Hawk achieves streamlined policy management and reduced litigation risk with NAVEX PolicyTech

City of Black Hawk Uses NAVEX Global’s PolicyTech to Mitigate Risk

The City of Black Hawk, Colorado—a historic mining town that now hosts 21 casinos and as many as 15,000 weekend visitors despite only 80 official residents—faced policy and HR challenges across its 104 employees. City leaders needed to standardize procedures, speed policy creation and approval, ensure each employee read and understood key policies to reduce litigation risk, track attestations, and accommodate staff with limited computer experience.

NAVEX Global’s PolicyTech delivered a central, web-accessible policy repository with tracking, quizzes and standardized workflows (e.g., worker’s compensation instructions) that is simple for non-technical users and offered scalable licensing. The solution gave employees 24/7 access, recorded attestations for legal protection, enabled uniform and timely updates, improved form completion and processing, and provided the city with greater compliance and peace of mind.

City of Black Hawk

Kelly Stevens

Assistant to the City Manager