Case Study: Bernhard Schulte Shipmanagement improves anonymous reporting and shipboard safety with NAVEX EthicsPoint

Bernhard Schulte Shipmanagement - Customer Case Study

Bernhard Schulte Ship Management (BSM) is a global ship management company with about 22,000 employees from nearly 100 nationalities. Faced with a rotating, multicultural workforce working on vessels with limited onboard resources and inconsistent online access, BSM needed a way for crew to report safety, ethics and misconduct concerns easily and in multiple languages while meeting regional requirements.

BSM deployed NAVEX EthicsPoint, backed by onboarding materials with scannable barcodes, posters and quarterly ethics bulletins to drive awareness. The anonymous intake and incident-management features let BSM track trends, conduct sensitive investigations, deliver targeted training and briefings, and resolve the majority of reports—yielding positive feedback from reporters and reducing safety and communication risks.

Bernhard Schulte Shipmanagement

Frank Lasse

Corporate Director LPSQ