Case Study: American Academic Health System achieves automated, flexible hotline reporting and compliance with NAVEX's EthicsPoint

A NAVEX Case Study

Preview of the American Academic Health System Case Study

American Academic Health System Builds Flexible Reporting System

American Academic Health System — after acquiring Hahnemann Hospital and St. Christopher’s Hospital for Children following divestment from Tenet Healthcare — found itself without a hotline and incident-management system. Chief Compliance Officer Robert Kay needed a centralized, OIG- and Federal Sentencing Guidelines‑aligned reporting channel that would serve HR, physician practices and compliance across the organization’s ~5,000 employees.

They implemented NAVEX Global’s EthicsPoint with Professional Services to provide secure phone/web intake, incident logging, audit trails and automated triage. The solution routes reports to the right teams, supports recognition and preventative guidance, and delivered flexibility and automation that strengthened compliance processes without costly additional modules.


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American Academic Health System

Robert Kay

Chief Compliance Officer


NAVEX

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