NAVEX
97 Case Studies
A NAVEX Case Study
American Academic Health System — after acquiring Hahnemann Hospital and St. Christopher’s Hospital for Children following divestment from Tenet Healthcare — found itself without a hotline and incident-management system. Chief Compliance Officer Robert Kay needed a centralized, OIG- and Federal Sentencing Guidelines‑aligned reporting channel that would serve HR, physician practices and compliance across the organization’s ~5,000 employees.
They implemented NAVEX Global’s EthicsPoint with Professional Services to provide secure phone/web intake, incident logging, audit trails and automated triage. The solution routes reports to the right teams, supports recognition and preventative guidance, and delivered flexibility and automation that strengthened compliance processes without costly additional modules.
Robert Kay
Chief Compliance Officer