Case Study: Tameside and Glossop Integrated Care NHS Foundation Trust achieves faster task response and improved patient flow with Navenio

Tameside and Glossop Integrated Care NHS Foundation Trust - Customer Case Study

Tameside and Glossop Integrated Care NHS Foundation Trust partnered with Navenio to implement its Intelligent Workforce Solution and Portering module. The goal was to improve productivity and the portering experience across the organization by addressing inefficiencies in patient flow and task management.

The Navenio solution provided a location-based workforce tracking and tasking system. The implementation delivered significant results, including a 94% increase in tasks completed and task response times that were 40% faster. The solution also freed up 40 hours per week of helpdesk capacity and 175 hours per week of ward staff capacity. Navenio helped the trust achieve higher service levels and identify new opportunities for operational efficiency.

Tameside and Glossop Integrated Care NHS Foundation Trust

Roger Mugherwa

Facilities Manager