Case Study: Royal Cornwall Hospitals NHS Trust improves patient services with Navenio Intelligent Workforce Solution

Royal Cornwall Hospitals NHS Trust - Customer Case Study

Royal Cornwall Hospitals NHS Trust sought to increase efficiency and improve patient experience within its Diagnostic Imaging department. The Trust partnered with Navenio to implement its Intelligent Workforce Solution (IWS), an infrastructure-free indoor location technology, to better support its Clinical Imaging Assistants and optimize complex workflows.

Navenio's solution provided 'right person, right time, right place' localization services indoors. Within just two weeks of implementation, the Trust used Navenio's reporting and analytics to align resources with demand and secure additional resources based on evidence. This led to immediate improvements in workflows and task design. Navenio's platform also sets the foundation for future applications in portering, environmental services, and patient wayfinding across the hospital site.

Royal Cornwall Hospitals NHS Trust

Ian Nicholls

eHealth Transformation Manager