Case Study: Tronox achieves global travel visibility and consistent 24/7 agent support with Navan

Tronox Gains Global Visibility & Consistent Agent Support with Navan

Tronox, a global chemical manufacturing company with 6,500 employees, faced significant travel management challenges. With its operations spread across remote international locations, it relied on multiple, disparate travel vendors. This led to a time-consuming booking process, a lack of global visibility into travel data, and insufficient agent support, especially as the company needed to maintain essential travel during the pandemic. To address this, they turned to the travel solutions provided by Navan.

By implementing Navan, Tronox gained a single, global platform with a dedicated 24/7 team of travel agents, achieving a 96% customer satisfaction rating. The solution provided comprehensive reporting and real-time alerts, giving the company the data-driven insights and logistical support needed for its complex travel requirements. Navan's service ensured seamless global travel management and empowered Tronox employees with consistent, expert support.

Tronox

Robert Church Jr

Senior Manager, Head of Global Mobility