Case Study: Toluna unifies global travel and expense with Navan

Toluna cuts flight costs by 41% with Navan

Toluna, a global market research company, faced challenges with a fragmented travel and expense program. With different providers across its global operations and a manual, spreadsheet-based expense process, the company lacked visibility and control over spending. Toluna's Chief People Officer, Michaël Masset, turned to vendor Navan to unify its travel and expense management using their integrated platform.

By implementing Navan's solution, Toluna consolidated its travel and expense program into a single platform. This provided greater visibility and control, allowing for quick policy adjustments. The results were significant, including 41% savings on flights and 34% savings on hotels. Furthermore, employee reimbursement times were drastically reduced from over a month to approximately one week, and the company achieved an NPS of +41. Navan provided the flexible, global solution Toluna needed.

Toluna