Navan
158 Case Studies
A Navan Case Study
Sono Bello, a leading medical practice with over 40 locations, faced significant challenges with its travel and expense program. Its previous partner, Concur, created a long and painful booking process that was inefficient and expensive, featured manual pre-approvals that slowed travel, and provided little oversight for out-of-policy spending. The company needed a new partner, Navan, to handle its travel complexities.
Navan provided an end-to-end travel and expense management solution on a single platform. This included 24/7 access to travel agents and the use of Navan Expense physical cards with built-in policy controls. The implementation increased efficiency and productivity by providing a one-stop shop, giving the company visibility and control over corporate spend, and alleviating all the previous pain points. Navan accelerated a positive culture shift at Sono Bello by building trust and eliminating the need to micromanage team members.