Case Study: Pennymac saves 17% on flights with Navan’s unified travel and expense platform

PennyMac saves 17% on flights with Navan

PennyMac, a leading mortgage lending company, faced challenges with its disconnected travel and expense management systems, which relied on Ovation Travel Group and Concur. This setup created a cumbersome and time-consuming process for employees, featuring slow reimbursement cycles and limited customization for internal policy compliance. Seeking a more modern solution, PennyMac turned to vendor Navan and its unified travel and expense platform.

By implementing Navan's all-in-one platform, PennyMac consolidated its systems, automating expense approvals and providing real-time visibility into spending. The solution delivered significant results, including an 81-point increase in Net Promoter Score (NPS), a 17% savings on flights, and an estimated 10 hours saved per month on administrative tasks. Navan provided a streamlined, user-friendly experience that empowered both employees and the finance team.

PennyMac