Case Study: Nilfisk achieves transparent travel management and higher adoption with Navan

Nilfisk Chooses Navan for Transparency & Adoption

Nilfisk, a major industrial manufacturer, faced significant challenges with its former travel management company, including a lack of spend visibility, low employee adoption rates, high support costs, and a frustrating booking experience. Needing a modern solution, the company chose to implement Navan for its travel, travel payments, and Pro services to regain control over its corporate travel program.

By switching to Navan, Nilfisk gained a transparent pricing model with a single trip fee and unlimited access to 24/7 travel agent support. The elegant booking experience and comprehensive supply, including low-cost carriers, led to a dramatic increase in platform adoption. Employee logins grew four-fold within a week of launch, setting the company on a path to surpass the 90% average adoption rate reported by Navan customers.

Nilfisk

Jean-Baptiste Pivard

Head of Indirect Procurement