Case Study: dotdigital streamlines global travel and saves £70K with Navan

Navan Streamlines Travel, Communication, and Reporting for Dotdigital’s Global Team

dotdigital, a London-based marketing automation company with a global workforce, faced challenges with its previous travel management company, including inefficient communication, a lack of real-time support for changes, and difficulty enforcing its travel and expense policies. This unscalable, manual process was consuming a significant amount of its office managers' time. The company needed a fluid and scalable solution to support its extensive international travel, leading them to seek out a new vendor.

The company implemented the Navan Travel platform. This provided a user-friendly, self-service system for employees, supported by 24/7 travel agents for real-time queries. Navan delivered simplified booking, streamlined reporting, and crucial duty-of-care visibility into traveler locations. As a result, dotdigital saved over £70,000, significantly reduced the administrative burden on its staff, and achieved a 99% employee adoption rate due to the platform's ease of use.

dotdigital

Paraag Amin

Chief Financial Officer