Case Study: Bystronic boosts travel and expense efficiency with Navan

Navan Frees Up Bystronic’s Time for Customers

Bystronic, an industrial machinery manufacturer, faced challenges with its clunky and disparate travel and expense management systems. Using a mix of solutions from American Express Global Business Travel and SAP Concur resulted in poor reporting, hidden fees, and manual workflows that pulled employees away from customer service. Seeking a unified solution, Bystronic turned to the vendor Navan for its all-in-one travel, expense, and corporate card products.

By implementing Navan, Bystronic automated its processes, integrated policy controls, and gained real-time visibility. The results were significant, including 6% net savings on travel bookings, 95% policy compliance, and 91% app adoption. Navan's solution dramatically simplified expense reporting, freeing up employee time and leading to a 96% customer satisfaction rating for the vendor's support.

Bystronic

Luiz Antonio Grisard

Regional Vice President for Human Resources