Case Study: Veterinary Emergency Group saves 13% on flights and streamlines expense management with Navan

How VEG Saved and Streamlined With Navan

Veterinary Emergency Group (VEG) was struggling with a lack of an effective travel and expense management program, describing its previous state as a "complete mess." After unsuccessful attempts with other platforms like Concur and Expensify, VEG turned to the vendor Navan for a solution that could provide increased travel compliance and more effective expense tracking.

By implementing Navan's integrated travel and expense solution, VEG streamlined its operations and achieved substantial savings, including a 13% reduction in flight costs. The platform provided real-time financial visibility and high user adoption of 88%, leading to hundreds of thousands of dollars in overall savings and an exceptional employee satisfaction score of +59 NPS. Navan has substantially reduced the administrative burden, enabling VEG to scale its business effectively.

Veterinary Emergency Group

Brett Holloway

Senior Vice President, Finance