Case Study: Sono Bello modernizes travel and expense management with Navan

How Sono Bello Modernized Its T&E Program with Navan

Sono Bello, a healthcare company with over 40 locations, faced significant challenges with its outdated travel and expense program. After discontinuing its contract with Concur, the company grappled with inefficient travel agent services, manual approvals, and a lack of spend visibility. This created a slow, frustrating process for its 500 employees who needed to travel for business.

By implementing Navan's integrated platform for travel, expense, and corporate cards, Sono Bello modernized its entire T&E process. The solution provided a one-stop shop with 24/7 agent support and built-in policy controls, eliminating out-of-policy spend and manual pre-approvals. This shift gave leadership unprecedented visibility into corporate spending and increased company-wide efficiency, saving valuable employee time and creating a significant cultural shift towards trust and automation.

Sono Bello