Case Study: GameStop achieves major travel savings and 24/7 support with Navan

GameStop Supports Full Spectrum of Its Travel Needs with Navan

GameStop, a major retailer of gaming merchandise, required a travel management company (TMC) that could effectively handle both its executive travel and the immense logistics of its annual conference. Its previous TMCs failed to provide adequate support, struggling with real-time traveler assistance, inflexible booking parameters, and unreliable customer service, especially on weekends.

By implementing the Navan travel platform, GameStop gained access to 24/7 global travel agent support and highly customizable booking parameters. Navan provided the agile, tech-based solution the company needed. The results were significant, with Navan helping GameStop anticipate annual savings of approximately $700,000 on flights and $350,000 on hotels, all while greatly improving the travel experience for its employees.

GameStop

Samantha Vogel

Senior Manager of Meetings and Travel