Navan
158 Case Studies
A Navan Case Study
Entertainment Technology Partners (ETP), a shared services organization supporting live event production, faced challenges with fragmented travel and expense systems. Their previous providers, Egencia for travel and Expensify for expenses, resulted in hidden fees, a clunky user experience, and time-consuming reporting processes for their frequently traveling technicians. This led to bottlenecks and difficulties in financial planning and reconciliation.
By implementing Navan's integrated travel and expense platform, ETP gained transparency and efficiency. The solution provided a streamlined booking experience, dynamic policy controls, and simplified expense reporting via mobile app. As a result, ETP achieved a 94% satisfaction rate, 88% mobile adoption for expenses, and saved 28% on hotel costs. Navan provided the company with unparalleled visibility and support, transforming their entire travel and expense program.