Case Study: Clarivate achieves global travel transparency and savings with Navan

Clarivate achieves 25% hotel savings with Navan

Clarivate, a global leader in information services and analytics with over 12,000 employees, faced significant challenges managing travel and expense across its 42 countries. Their systems were fragmented, leading to a lack of real-time visibility, inefficient manual reconciliation for finance teams, inconsistent traveler support, and unpredictable, opaque costs from their legacy provider. Seeking a modern solution, Clarivate turned to Navan and its business travel platform.

By implementing Navan, Clarivate gained a platform with transparent, fixed per-trip pricing and always-on global support. The solution enabled real-time reporting and automated policy controls, which streamlined operations and improved duty of care. The results for Clarivate were substantial, including 25% savings on hotels, 82% mobile adoption, and a 4.2 out of 5 customer satisfaction score, all while providing the finance team with predictable costs and full spend visibility.

Clarivate