Navan
158 Case Studies
A Navan Case Study
Bystronic, a manufacturer of industrial machinery, faced challenges with its previous bifurcated travel and expense solution from Amex GBT and SAP Concur. The system was overly complicated, leading to poor reporting, disparate systems, and manual workflows. Employees spent excessive time building expense reports instead of servicing customers, prompting Bystronic to seek a more integrated and user-friendly solution from vendor Navan.
Navan implemented its all-in-one travel, expense, and corporate card solution. This provided smarter policy controls and automated the entire expense workflow, with 98% of expenses now paid using Navan Expense smart cards. The results for Bystronic included a 6% net savings on travel bookings, 95% policy compliance, and 91% mobile app adoption. This freed up significant employee time and achieved a 96% customer satisfaction rate for support.