Case Study: Adient streamlines European travel and saves on bookings with Navan

Adient Saves 15% on Hotels, 16% on Flights with Navan

Adient, a global automotive company, was struggling with a disjointed and inefficient travel management process for its European workforce. Their previous combination of a legacy travel management company and an online booking tool offered limited hotel and flight inventory, particularly for employees traveling to remote factory locations. This led to widespread off-platform bookings, time-consuming manual approvals, a lack of spend visibility, and poor traveler support, especially during flight disruptions. Seeking a better solution, they turned to Navan Travel.

By implementing Navan's all-in-one platform, Adient gained access to an extensive inventory that included low-cost airlines and hotels in remote areas, enabling easy self-booking for employees. The solution provided robust real-time data reporting and excellent customer support. As a result, Adient achieved significant savings, including a 15% reduction in hotel costs and a 16% reduction on flights, while also earning a 91% hotel attachment rate and an 88% customer satisfaction score with Navan.

Adient

Juraj Krajcik

Manager Credit Cards Global & Travel EMEA