Case Study: Wonderist improves benefits support and claims resolution with Nava Benefits

Wonderist agency chooses Nava for its focus on the member experience

Wonderist, a dental marketing agency, faced a significant challenge when its co-founder, Laura Maly, encountered a complex personal health crisis during a high-risk pregnancy. While navigating this difficult time, she found her existing benefits brokerage lacked the necessary support, leading her to seek help from Nava Benefits to understand her coverage and manage overwhelming medical bills.

Nava Benefits provided a deeply personalized solution, conducting a detailed forensic analysis of medical bills to identify errors and secure refunds. The vendor also assisted with a seamless transition of Wonderist's company benefits and educated Maly on how to advocate for herself, turning a personal crisis into a catalyst for improving employee benefits. The result was immense personal support for the leadership during a difficult time and the establishment of a reliable, proactive benefits partnership for the business.

Wonderist

Laura Maly

Co-Founder