Case Study: Sugar23 achieves faster, easier benefits enrollment with Nava Benefits

Nava Benefits sweetens the deal for Sugar23 with an easy, modern benefits experience

Sugar23, a multimedia production and talent management company, faced challenges with manual, time-consuming benefits administration that made new hire onboarding clunky. Their Director of People Operations, Jin Lee, was handling all benefits calculations and employee communication herself. The company engaged Nava Benefits to implement a modern solution, specifically the Ease platform, to automate enrollment and provide a better employee experience.

Nava Benefits implemented its platform just in time for open enrollment, providing a mobile-friendly system that integrated with Sugar23's payroll. The solution automated the entire benefits process, from enrollment to management. This resulted in a 20% time savings for the HR team by eliminating manual work. Employees found the platform easy to use, with one new hire able to enroll in less than five minutes. Nava's ongoing support and broker relationship further alleviated pressure from the internal team.

Sugar23

Jin Lee

Director of People Operations